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Privacy Policy

Last Updated: March 17, 2026

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Your privacy is important to us. This Privacy Policy explains how Upper Echelon Coaching (“Company,” “we,” “our,” or “us”) collects, uses, and protects your information when you visit our website or engage with our coaching services.

By using this website, you consent to the practices described in this Policy.

 

1. Information We Collect

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We may collect the following types of information:

1.1 Personal Information You Provide

When you fill out forms, schedule sessions, join programs, or contact us, you may provide:

Name

Email address

Phone number

Payment information (processed securely by third‑party providers)

Any information you voluntarily share during coaching inquiries or onboarding

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Time spent on the site

Cookies and similar tracking technologies

This helps us improve website performance and user experience.

 

2. How We Use Your Information

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We use your information to:

  • Provide coaching services

  • Communicate with you about sessions, updates, or inquiries

  • Process payments

  • Improve website functionality and user experience

  • Send newsletters or marketing communications (you may opt out anytime)

  • Maintain internal records and analytics

 

We do not sell your personal information.

 

3. Cookies & Tracking Technologies

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Our website may use cookies, pixels, and similar technologies to:

  • Enhance site performance

  • Understand user behavior

  • Personalize content

 

You may disable cookies in your browser settings, though some features may not function properly.

 

4. Sharing Your Information

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We may share your information only with:

  • Trusted third‑party service providers (e.g., payment processors, scheduling tools, email platforms)

  • Legal authorities, if required by law or to protect safety

  • Contracted partners who assist in delivering services, under confidentiality obligations

 

We do not sell or rent your information to third parties.

 

5. Data Security

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We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

 

6. Confidentiality in Coaching

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All coaching conversations are treated as confidential.

 

We will not disclose coaching content except:

  • When required by law

  • If there is risk of harm to yourself or others

  • With your explicit written consent

 

You acknowledge that email and online communication may not be fully secure.

 

7. Third‑Party Links

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Our website may contain links to external websites.
We are not responsible for the content, privacy practices, or policies of those third‑party sites.

 

8. Children’s Privacy

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Our website and services are not intended for individuals under 18.
We do not knowingly collect information from minors.

 

9. Your Rights

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Depending on your location, you may have rights to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

 

To exercise these rights, contact us using the information below.

 

10. Changes to This Policy

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We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website constitutes acceptance of the updated Policy.

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11. Contact Us

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If you have questions about this Privacy Policy or how your information is handled, please contact: charlise@upperecheloncoach.com

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